Slots / Mobile
Your 111good account puts bKash, Upay and Bank Transfer at the cashier desk — every deposit and withdrawal is logged in your account history before you head into the lobby. Follow the fields and limits shown in your account area for the steps that apply to your region.
Opening the cashier from your account page is where the deposit path starts. We support bKash, Upay and Bank Transfer — choose whichever wallet or bank account you already use. The amount field and any applicable minimums are shown right there on the screen, so there is nothing to guess. Once you confirm the transaction on your wallet or bank side, the balance update appears in your account history.
Log in and navigate to the deposit section inside your account area. The cashier screen shows the payment options configured for your account.
Choose bKash, Upay or Bank Transfer. The screen shows the fields and limits that apply to the method you pick.
Type in your deposit amount, then complete the confirmation step on your wallet app or bank portal as prompted.
Once the transaction clears, your updated balance appears in the account history. Match the reference number with your wallet receipt.
Withdrawals follow a similar path to deposits — open the withdrawal section from your account, then pick the method you want the funds sent to. We route payouts to bKash, Upay and Bank Transfer accounts that are linked under your profile. The amount you enter must sit within the limits shown on screen; submitting outside that range will prompt you to adjust before the request goes through. After you submit, a pending status appears in your transaction record so you can track where the request stands.
Head to the withdrawal section. The screen lists the payout methods connected to your account and the limits that apply right now.
Select bKash, Upay or Bank Transfer. Only methods already verified under your account profile will appear as active options.
Type the amount within the displayed limits and confirm the request. A pending status entry appears in your transaction history immediately after.
Match the withdrawal reference in your account history with the incoming transaction in your wallet or bank statement to confirm receipt.
Your account area shows which verification fields are required for your profile at any given point. The fields and documents asked for depend on the current state of your account and the region you are accessing from — we display only what is actually needed rather than a fixed universal list. Work through each field exactly as it appears on screen; uploading a document that does not match the field label will stall the process. If a field is greyed out or not visible, it does not apply to your account at this stage.
Find the account verification area inside your profile settings. The fields shown there are specific to your account status and access region.
Complete each field as labelled on screen. Do not assume a fixed document list — the fields reflect what is actually required for your profile right now.
Each uploaded item shows a status label — pending, accepted or action needed. Review these before contacting support so you have the current picture.
If a resubmission notice appears, follow the instruction shown alongside it. Use the exact format or file type the screen specifies.
Your cashier screen organises three payment routes for Bangladesh: bKash, Upay and Bank Transfer. Each one connects to a wallet or bank account you already hold, so you are not setting up anything new — just linking what you use day to day. bKash is the mobile wallet most accounts in Bangladesh already carry, and the cashier handles it as a direct transfer from your bKash number. Upay works on the same mobile-wallet logic and appears in the cashier alongside bKash for accounts where it is available.
Mobile wallet deposit and withdrawal via your bKash number. One of the most widely used routes for Bangladesh accounts on this platform.
Mobile wallet route available alongside bKash in the cashier. Uses the same app-confirm flow as bKash for accounts where Upay is active.
Direct account-to-account route for deposits and withdrawals. Bank details and reference fields are shown in the cashier at the time you initiate the transfer.
Every deposit and withdrawal on your account generates a reference entry in the transaction history. That record is your first resource when something looks off — before reaching out to support, pull up the history and check the reference number against the confirmation your wallet or bank sent you. A status label next to each entry tells you whether the transaction is pending, completed or flagged.
Each transaction in your account history carries a unique reference. Copy this from the account side, then check it against the transaction ID in your bKash, Upay or bank confirmation message.
Account history entries carry one of three status labels: pending, completed or flagged. A pending entry means the transaction is still being processed; do not submit a duplicate request while this label is active.
Open the transaction history from your account menu. Entries are listed in chronological order with the date, method, amount and reference visible for each line item.
Hold onto your wallet app notification, bank SMS or email confirmation until the matching account history entry shows a completed status. These are the documents support will ask for if a discrepancy needs to be resolved.
Account security on 111good works through a combination of domain verification, identity matching and a published support route for anything that needs a second look. When you access the platform, make sure you are on the correct domain — 111good — before entering any account credentials. Bookmark it directly from the browser address bar rather than following a link in a message.
Always confirm the address bar reads 111good before logging in. A mismatched domain is the clearest sign you are not on the real platform. Bookmark the correct address from a verified session.
Your registered name must match the name on the bKash, Upay or Bank Transfer account you use. Mismatched wallet names can hold up withdrawal requests until the account check is resolved.
Only payment methods verified under your account profile are active for withdrawals. This keeps funds moving only to accounts you have confirmed ownership of during the account setup step.
If a transaction status does not update or a charge appears in error, contact support through the published route shown in your account area. Have your transaction reference and wallet confirmation ready before you reach out.
These are the questions we see most often from account holders working through deposits, withdrawals and transaction records. If your question is not covered here, the support route in your account area is the next step.
Your account cashier supports bKash, Upay and Bank Transfer for deposits. The methods shown in your cashier are the ones active for your account and region at that time. Follow the fields displayed on screen for each route.
Open your transaction history and check whether the entry shows a pending or flagged status. Note the reference number from your wallet confirmation and match it against the account record before contacting support through the route shown in your account area.
After you confirm a withdrawal, a pending entry appears in your account transaction history. That entry shows the date, method, amount and reference. Keep your wallet app or bank notification until the history entry updates to a completed status.
Withdrawal methods must be verified under your account profile before they appear as active options. If a method is missing, check the account verification section to see whether a confirmation step is still outstanding for that wallet or bank route.
Minimum amounts for each payment method are displayed in the cashier at the time you initiate a transaction. We do not publish fixed figures here because limits can vary by method and account status — always check the cashier screen for the current value.
A pending status that has not updated should be raised through the support route in your account area. Bring your transaction reference number and the confirmation from your wallet or bank. Do not submit a second request for the same amount while the first is still pending.