Slots / Mobile
Before you deposit via bKash, Upay, or Bank Transfer — or open any game in the 111good lobby — these terms set out what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve.
These terms apply each time you access 111good, whether you are checking your account balance, submitting a bKash deposit, initiating a Bank Transfer withdrawal, or browsing the game lobby. By using the platform, you accept these conditions in full. If any part conflicts with your local law or is unenforceable in your region, that part does not apply to you, but the remainder stays in force. We may update these terms when our services change or when legal requirements shift. When we do, we will notify you through your registered account before the changes take effect. Continuing to use the platform after the effective date means you accept the updated version. If you do not agree, stop using the service and contact support to close your account. These terms do not override any mandatory consumer rights you hold under Bangladesh law. Where those rights apply, they take precedence. We aim to keep the language here plain so you understand your position before you transact — not after. Questions about specific clauses can be raised through the support routes listed on this page.
Not every interaction with 111good falls under the same set of rules. Understanding what is inside and outside this policy helps you know where to look when a question comes up.
These terms cover how you register, log in, and maintain your 111good account. Eligibility depends on your local law and the regions we serve. We reserve the right to suspend access if account conditions are not met.
All deposits and withdrawals processed through bKash, Upay, or Bank Transfer are governed here. Transaction limits, verification steps, and hold policies are set in your account panel and apply at the point of each transaction.
Games from Bigtime Gaming, JDB, Spadegaming, and Habanero are available in the lobby subject to these terms. Game availability may vary by region. We do not guarantee that every title is accessible in every eligible area.
Payment processors, mobile wallet providers, and external studios operate under their own terms. 111good is not liable for decisions made by those third parties. Your bKash or Bank Transfer provider's own policies apply alongside ours.
You have clear routes to manage your account, correct information, and raise concerns. Your account history panel shows every deposit and withdrawal processed through bKash, Upay, or Bank Transfer — open it to review a transaction record at any time. If a detail on your account is incorrect, you can submit a correction request through the account settings page; provide the relevant transaction reference and our team will review it. For questions about how your data is stored or how a specific policy clause applies to you, use the support routes listed below. You are not required to accept any change we make to these terms — if a new version does not work for you, you have the right to close your account before the effective date.
Your full transaction history is visible in the account panel. Filter by date or payment method to find a specific bKash, Upay, or Bank Transfer entry.
Use account settings to update your registered information. For discrepancies in transaction records, contact support with the reference number shown in your history.
Any clause in these terms can be queried through our support channels. We will respond with the relevant section and explain how it applies to your account.
If you do not agree with an updated version of these terms, submit a closure request before the effective date. Your remaining balance will be processed through your registered withdrawal method.
If a term is unclear or a policy question comes up around your account, these are the routes we have published for reaching our team.
Open the chat icon in the bottom corner of any page while signed in. Available for account and policy questions.
Send your query to the support address listed in the Help section of your account. Include your account ID and the relevant transaction reference.
The Help section in your account menu covers common terms questions, account verification steps, and how to read your transaction history.
Your account data and transaction records are held in line with these terms and our privacy policy. Here is how each area works.
Your account details and transaction history are stored securely. We do not share personal data with third parties except where required to process your bKash, Upay, or Bank Transfer transactions or where law requires disclosure.
We use session cookies to keep your login active and functional cookies to remember your account preferences. You can manage cookie settings through your browser. Disabling functional cookies may affect how your account panel loads.
Access to your account is protected by your login credentials. If you suspect unauthorised access, use the account recovery route in the login page and contact support immediately using the email route listed in this policy.
To ask about a specific change to these terms or to request a copy of the version in effect on a past date, contact us via the email route in your account's Help section. We keep version records and can provide the applicable text on request.
Real questions about how these terms apply to your account and transactions.
Yes. Every transaction you initiate through bKash, Upay, or Bank Transfer on 111good is covered by these terms at the time it is processed. The limits and verification steps shown in your account panel are part of that agreement.
If any clause is unenforceable under your local law, that clause does not apply to you. The rest of the terms remain in force. Your mandatory consumer rights under Bangladesh law always take precedence over anything written here.
We will notify you through your registered account before any update takes effect. The notification will include the effective date and a summary of what changed. You have time to review before the new version applies.
Yes. Contact support via the email route in your account's Help section and request the version in effect on the date you need. We retain version records and will provide the relevant text on request.
Open your account history panel and find the entry in question. Note the transaction reference, then contact support through live chat or email. Include the reference number and the date of the transaction so we can locate the record quickly.
Submit a closure request through account settings before the effective date of the updated terms. Your remaining balance will be returned through the withdrawal method registered on your account, subject to standard verification steps.